David Whalen and Scott Ives realized their dream of owning a HVAC company when they incorporated their business in 1985, after working together at
another HVAC company for several years. That seems like yesterday but now after more 30 years and with many employees, trucks and an 8500 sq. ft. facility in Park Ridge with thousands of customers we look to constantly raise the bar for customer satisfaction.
They decided at the onset that they would place the highest priority on customer service. To always make sure the customer felt that they were treated with respect, courtesy and given the best advice and solution to their HVAC problem.
Our company slogan "Big enough to get the job done and small enough to care."Really states the experience of being a Whalen and Ives Inc.
David Whalen and Scott Ives are both completely involved in the minute to minute operations. David Whalen runs all facets of Whalen & Ives installations while Scott Ives runs all operations on the service end of the business. "Small enough to care…" is not just a line that sounds good. The owners answer phones and schedule the work and yes, they still get their hands dirty.
When you are a Whalen & Ives customer you are not lost in the shuffle of a company too large to care about your needs and you are not just another
customer. We sincerely care about your satisfaction and will go above and beyond to make sure you are pleased with the work that was done at your home or business. Installation or service we put the customer first.
Please see our Testimonial Page on this website
We have regularly scheduled training sessions with experts in the HVAC field in our onsite classroom to ensure our technicians are familiar with the latest technology in the industry as well as safety and neatness at the jobsite. Our trained technicians wear shoe booties to protect your floors. Our installation crews put down floor protector wherever foot traffic will take place.
We take great pride in the many times a technician leaves a home and the customer feels they must call right away to complement our staff on the excellent service or installation they have just experienced with Whalen and Ives Inc.
Please become a Whalen & Ives customer today and see what a difference "Big enough to get the job done and small enough to care" can mean for you.
David Whalen and Scott Ives